We process all orders within 1–3 business days.
Once dispatched, delivery to the United Kingdom typically takes 7–14 business days.
Because we work with global fulfilment partners, shipping times can vary slightly depending on the product and demand period

We source our items from trusted international partners who specialise in high-quality home décor manufacturing.
To keep prices competitive for our customers, some products may ship directly from our overseas fulfilment centers.

Once your order is shipped, you will receive a confirmation email with a tracking number.
Please allow 2–4 days for tracking updates to appear after dispatch.
You can track your parcel through our Order Tracking page or using the courier’s website

If your item arrives damaged, defective, or not as described, please email us at support@avenqo.shop within 30 days of delivery with:

Your order number

Photos or videos of the issue

We will resolve the issue promptly through a replacement or refund

Yes. We accept change-of-mind returns for unused and unopened items within 30 days of delivery.
The customer is responsible for return shipping costs unless the item arrived damaged or incorrect.
Once the returned item is inspected, we will issue your refund.

Say:
“It’s for the VIBE.”
Everyone respects the vibe.
Works 97% of the time.